Terms and conditions

1.1 These General Terms and Conditions (GTC) apply to all contracts regarding participation in creative workshops (including DIY, arts and crafts, and painting workshops) booked through the Provider’s website.

1.2 The provider and contracting party is: Röhling Carstensen GbR, represented by Alena Röhling and Marie-Christin Carstensen (hereinafter “Provider”). Further information about the Provider can be found in the website’s legal notice.

1.3 The Provider’s contracting party is the person who books the workshop via the website (hereinafter “Participant”). This offer is directed at consumers as defined in Section 13 of the German Civil Code (BGB).

1.4 Any deviating, conflicting, or supplementary terms and conditions of the Participant shall not become part of this contract unless the Provider expressly agrees to their validity in writing.

2.1 Workshops are booked through the online booking system on the Provider’s website. The presentation of the workshops on the website does not constitute a binding offer by the Provider, but rather an invitation to the participant to submit an offer.

2.2 By submitting the booking, the participant makes a binding offer to enter into a participation agreement. The agreement is concluded as soon as the provider accepts the booking by sending a confirmation via email, but no later than upon full payment of the participation fee.

2.3 A limited number of spots are available for each workshop date (currently up to 8 spots). Bookings are processed in the order in which payment is received or the booking confirmation is issued.

2.4 Participation is limited to individuals 18 years of age or older, or those accompanied by a legal guardian, unless otherwise specified in the respective workshop description.

3.1 The prices listed on the website at the time of booking apply.
In accordance with § 19 of the German Value-Added Tax Act (UStG), no value-added tax is charged or shown.

3.2 The participation fee is due upon conclusion of the contract and must be paid in advance as part of the online booking process. The right to participate is granted only after full payment has been received.

3.3 The workshop price includes use of the studio, expert instruction, the materials required for the respective workshop, and beverages (water, tea, coffee), unless otherwise specified in the respective workshop description.

4.1 A workshop will be held only if a minimum of four (4) participants is reached.

4.2 If this minimum number of participants is not reached, the provider is entitled to cancel the workshop in question. Cancellation notice will be sent by email to the address provided by the participant no later than 24 hours before the scheduled date.

4.3 In this case, the participant will be offered, at their discretion, either a slot for an alternative, available workshop date or a full refund of the participation fee already paid within 14 days.

5.1 Consumers generally have a statutory right of withdrawal for contracts concluded outside of business premises and for distance contracts.

5.2 Since the booked workshops constitute services related to leisure activities for which a specific date or time period is scheduled, there is no statutory right of withdrawal for these bookings pursuant to Section 312g(2)(9) of the German Civil Code (BGB).

5.3 Irrespective of this, the Provider grants the participant the contractual cancellation and rebooking options set forth in § 6 of these Terms and Conditions.

6.1 Participants may cancel a booked registration as follows:
• Up to 7 days before the workshop date: free cancellation, full refund of the registration fee.
• Up to 48 hours before the workshop date: 50% refund of the registration fee.
• Less than 48 hours before the workshop date or in case of a no-show: no refund.

6.2 Cancellation must be made in writing (e.g., by email); the date and time of receipt by the provider shall be decisive.

6.3 A one-time, free rescheduling to another available date is possible if notified at least 48 hours before the booked date. The right to reschedule is subject to availability.

6.4 Instead of canceling, the participant may designate a substitute at any time. The substitute’s contact information must be provided to the provider in a timely manner before the workshop begins.

7.1 The Provider is entitled to cancel or reschedule a workshop for good cause, in particular in the event of illness of the course instructor, force majeure, official orders, or failure to reach the minimum number of participants as specified in § 4.

7.2 In such cases, the participant will be notified immediately and will receive, at their option, an alternative date or a full refund of the participation fee already paid. No further claims, in particular for reimbursement of travel or other expenses, shall exist unless the Provider acted with intent or gross negligence.

7.3 The Provider reserves the right to make minor changes to the schedule, the course instructor, or the topic of a workshop for organizational reasons, provided that such changes are reasonable for the participant and the overall nature of the event is preserved.
We may exclude participants who significantly disrupt the workshop or endanger others. In this case there is no entitlement to a refund.

8.1 The works created by the participants themselves during the workshop are the property of and—to the extent relevant under copyright law—are protected by the copyright of the respective participant.

8.2 The Provider is entitled to take photographs and record video footage of the premises, works, and participants during the workshops and to use them for its own promotional purposes (including on its website, social media, and in print), provided the participant does not object. An objection may be made informally to the Provider at any time, for example at the beginning of the workshop or via email.

9.1 The Provider shall be liable without limitation for damages resulting from injury to life, limb, or health caused by an intentional or negligent breach of duty by the Provider, as well as for other damages caused by an intentional or grossly negligent breach of duty by the Provider.

9.2 In the event of a breach of essential contractual obligations (cardinal obligations) due to slight negligence—the fulfillment of which is essential for the proper performance of the contract and on the observance of which the participant may reasonably rely—the Provider’s liability is limited to foreseeable damages typical for this type of contract.

9.3 Participation in the workshop is otherwise at the participant’s own risk. The participant is personally liable for any damage resulting from improper use of equipment or failure to follow the course instructor’s instructions.

9.4 The provider assumes no liability for the loss, damage, or theft of participants’ personal belongings during the workshop, unless the damage results from an intentional or grossly negligent breach of duty by the provider.

The personal data collected during the booking process will be processed exclusively for the purpose of fulfilling the contract and—with the participant’s consent—for marketing purposes. Further information can be found in the privacy policy on the provider’s website.

10.1 The participant is required to comply with the provider’s house rules, safety guidelines, and instructions for use, and to use materials and equipment properly.
10.2 Since beverages and snacks are served during the workshops, participants are asked to disclose any allergies, intolerances, or other health restrictions at the time of booking or, at the latest, at the start of the workshop. The provider does not guarantee that the food and beverages offered are completely free of allergens.
10.3 Individuals under the influence of alcohol or other intoxicating substances, as well as those who significantly disrupt the orderly conduct of the workshop, may be barred from further participation without entitlement to a refund.

11.1 The law of the Federal Republic of Germany shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which the participant has his or her habitual residence remain unaffected by this.

11.2 To the extent permitted by law, the place of jurisdiction is Hamburg.

11.3 Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.